Industry's Largest Technical Services Firm and IP Communications Leader Sign U.S. and Canadian Distribution Agreement.

Tuesday, August 21, 2007

Black Box Corporation (NASDAQ: BBOX), the world's largest technical services company, and ShoreTel®, Inc. (NASDAQ: SHOR), a leading provider of enterprise IP telephony solutions, today announced a strategic alliance in which Black Box will deliver ShoreTel's IP telephony systems as part of its pioneering voice and data services.
With several large multi-site installations already in place, Black Box and ShoreTel have already achieved success in delivering pure IP communications solutions to FORTUNE 1000 and enterprise-class organizations.

"Black Box has built its strong reputation on offering enterprise customers the industry's best telecom products and services, so ShoreTel is a natural fit for our portfolio of products," said Rick Gannon, Regional General Manager at Black Box.
"There is a clear demand from our customers for ShoreTel's solutions, and we are very impressed with the overall performance and reliability."

Under terms of the agreement, Black Box will sell, install and support ShoreTel's IP telephony solutions to its large enterprise customers across the United States and Canada. The combination of ShoreTel's Pure IP telephony systems bundled with the world-class Black Box services organization,
enables Black Box to extend efficient one-stop shop expertise to its U.S. and Canadian customers.

ShoreTel Pure IP telephony systems provide customers with a number of key benefits, including ease of use, manageability and lower total cost of ownership than alternative solutions. ShoreTel's distributed software architecture and switched-based hardware platform extend enterprise-class voice services to every office and remote location, keeping employees fully connected wherever they go.

"This new alliance marks a significant expansion of ShoreTel's ability to distribute our solutions through companies like Black Box," said Joe Vitalone, Vice President of Sales at ShoreTel. "In turn, our IP telephony systems address the needs of Black Box customers by providing the utmost flexibility, reliability and manageability."

About ShoreTel, Inc.
ShoreTel is a leading provider of enterprise IP telephony solutions. ShoreTel voice systems provide customers with a number of key benefits, including ease of use, manageability and lower total cost of ownership than alternative solutions. ShoreTel's distributed software architecture and switched-based hardware platform extend enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go.
Founded in 1996, ShoreTel has achieved broad industry recognition for its technology and high customer satisfaction. For the last four years, IT executives surveyed by Nemertes Research, an independent research firm, have rated ShoreTel highest in customer satisfaction among leading enterprise telecommunications systems providers. A select, worldwide group of channel partners provide service and support.
ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com/ or call 1-877-80SHORE.